One of the most common complaints about jewelers and jewelry across the board is the often touchy issue of a diamond falling out of a ring during cleaning, repairs, typing, breathing, etc. It’s a touchy subject where everyone wants to point the finger at someone else, but allow us to, as professionals in the industry, explain both sides of the issue.

Just so we all know what kind of ring it is most likely to happen to: Micro pave rings. They are super popular, and have teeny tiny prongs that hold the diamonds in the ring. Pave settings are notorious for losing stones, no matter how long (or short) a time you’ve worn them.

Did you know that the prongs are thinner than paper clips and made out of a relatively soft metal (white gold) Each time you wear it, the prongs (especially those on the outer edges and at the tallest points) are getting worn down fractionally.

Many rings on the market are priced to sell. Not necessarily priced to last. The thinner the metal holding the diamonds, the more prone they are to damage/wear and tear.

We will replace, for free, any tiny diamond that falls out of the ring you bought from us within the first two years you own it.